Shipping Policy
We are committed to getting your product to your doorstep quickly and safely, no matter where you are.
Shipping Costs & Coverage:
Enjoy free international shipping on all orders over $60 USD to over 50 countries worldwide. For orders under $60 USD, a flat $5.99 shipping fee will apply. Rest assured, all duties and taxes are included in your purchase, so there will be no surprise fees upon delivery.
Order Processing:
Every Kapaww Box order is processed swiftly. We aim to process all orders within 1 business day (Monday to Friday, excluding weekends and public holidays) after you receive your order confirmation email.
Shipping Destinations:
We ship to the following countries, grouped by region:
North America
Canada, Mexico, United States
Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Asia
Bahrain, Israel, Japan, Jordan, Kuwait, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, Turkey, United Arab Emirates, Vietnam
Oceania
Australia, New Zealand
South America
Brazil, Chile, Colombia, Peru
We do not currently ship to the following countries: North Korea, Syria, Iran, Cuba, Sudan, and Crimea region.
Estimated Delivery Times (After Dispatch):
Once your Kapaww Box has shipped, here are the typical delivery timeframes:
- United States & Canada: 7–10 business days
- Europe: 5–8 business days
- Asia-Pacific: 2–5 business days
- Australia & New Zealand: 4–7 business days
- Middle East: 5–9 business days
- Please note: These are estimated times. Actual delivery may vary due to factors like customs processing and local postal services.
Order Tracking:
A shipping confirmation email with a tracking number will be sent to you as soon as your order leaves our facility. Or you can track your package on our Track My Order page.
Need Assistance? If you have any questions about your order or shipping, please don't hesitate to contact us at support@kapaww.com. We're always here to help!